Welcome to DopeThreads! By using our website and placing orders, you agree to the following terms and conditions:
1. Use of Our Website:
– Use this website for legitimate inquiries and orders only.
– Provide accurate contact information for order processing.
– Agree to receive communication from us regarding your order if necessary.
2. Contract:
– Upon placing an order, you’ll receive Confirmation (Order & Shipping) mails/messages.
3. Availability of Products:
– Orders are subject to product availability. We may offer substitute products if needed.
4. Refusal to Process an Order:
– We reserve the right to refuse or cancel orders due to exceptional circumstances.
5. Delivery:
– We aim to deliver orders within the specified timeframe. Delays may occur due to unforeseen circumstances.
6. Price and Payment:
– While we strive for accurate pricing, errors may occur. We’ll inform you of any discrepancies and offer options for resolution.
7. Invoice:
– An invoice will accompany your delivered products.
8. Taxes:
– All purchases are subject to applicable taxes.
9. Exchange/Return/Refund Policy:
– Please refer to our detailed Exchange/Return/Refund Policy on our website.
10. Confirmation/Cancellation:
– Confirmation calls may be made for COD orders. Cancellations are subject to certain conditions.
11. Refund:
– Refunds will be initiated within 7 working days upon return of the order.
12. DopeCoins:
– DopeCoins can be used for purchases on our website. They are non-refundable and non-transferable.
13. Return and Exchange Period:
– Products can be returned or exchanged within 15 days of purchase.
14. Eligibility for Return and Exchange:
– Proof of purchase is required for all return and exchange requests.
15. Conditions for Replacement or Refund:
– Please review our detailed conditions for replacement or refund on our website.
16. Process for Return and Exchange:
– Contact our customer service team to initiate the process.
17. Refund and Exchange Options:
– Customers may opt for a full refund or exchange, subject to availability.
18. Fraud Prevention Measures:
– We reserve the right to refuse returns or exchanges suspected of fraudulent activity.
19. Modification of Terms and Conditions:
– We may modify these terms and conditions at any time without prior notice.
20. Customer Satisfaction Guarantee:
– Your satisfaction is our priority. We’re committed to resolving any issues promptly and fairly.